Which payment method can I choose when placing an order?
In the Trotec Online Shop you can choose as your payment method:
- Credit Card (MasterCard, Visa)
How does payment in advance work?
In the order confirmation that we send you by email, you will find the total amount of your order as well as our bank details. If possible, please state the order number when you make the transfer, so that the processing of your order is not unnecessarily delayed. As soon as you have transferred the amount due, the goods will be sent to you as quickly as possible. Our bank details:
Bank name: Volksbank Heinsberg eG Account number : BIC/SWIFT: GENODED1HRB IBAN: DE72 3706 9412 0105 0630 16
How does payment by credit card work?
You can also pay conveniently and securely by credit card with Trotec. We accept VISA and MasterCard. To do this, select credit card as the payment method when ordering and complete your order as usual. You will then be redirected to the PAYONE page where you will be asked to enter your credit card details. We do not store this information for your own security.
Can I also pay by credit card when ordering by fax or email?
Unfortunately, this is not possible as the credit card payment in the Online Shop is automatically processed via PAYONE. Unfortunately, our employees therefore are not able to intervene in the payment process.
Are there also instalment payment models?
Unfortunately, we currently do not offer the option of paying in monthly installments.
Do I get an advance payment discount if I choose PayPal as my payment method?
Essentially, payment via PayPal is also a type of prepayment. However, as this method of payment incurs additional fees for us as the seller, we are unfortunately unable to grant a discount for payment via PayPal.
How can I redeem a voucher code?
Click on the button "ACTIVATE VOUCHER CODE" in the menu bar at the top. Please then enter the voucher code and click on the submit button. This will show you all the reduced items. It is important that you enter your voucher code exactly as you received it from us - without spaces.